The Fair Labor Standards Act (FLSA) is the main federal wage-and-hour law. It sets nationwide minimum standards that most restaurant employers must follow, including:
A tip pool is an employer‑required system where tipped employees share tips with other eligible employees.
Under the FLSA:
If managers or supervisors receive money from the tip pool, the employer is considered to be “keeping” employees’ tips, which violates the FLSA. When that happens, the employer loses the right to use the tip credit and must instead pay workers the full minimum wage in cash for all hours, plus return any improperly taken tips.
Under the FLSA, a violation is considered “willful” if the employer either knew its conduct was illegal or showed reckless disregard for whether it was legal. The U.S. Supreme Court adopted this standard in McLaughlin v. Richland Shoe Co.
Effects of a willful finding include:
Simple mistakes or negligence generally are not enough; there must be evidence of knowing or reckless conduct.
For overtime, workers are either “non‑exempt” (overtime‑eligible) or “exempt” (not owed overtime) under the FLSA.
Non‑exempt:
Exempt (white‑collar exemptions):
If either the salary requirement or the duties test is not met, the worker is non‑exempt and must get overtime pay.
Restaurant workers who think they are not being paid correctly can:
Workers are protected from retaliation for asking about their pay, filing a complaint, or cooperating with a DOL investigation.
The Department of Labor’s Payroll Audit Independent Determination (PAID) program is a voluntary self‑audit program run by the Wage and Hour Division.
How it operates for employers:
The program was first launched in 2018, ended in 2021, and has been relaunched and expanded (as of 2025) to also cover certain FMLA violations.