Evidence from credible sources supports the statement as accurate. Learn more in Methodology.
FTC identifies and publicly lists eligibility as including customers who paid for NGL Pro between January 2022 and July 2024 and allows those customers to submit refund claims.
The Federal Trade Commission’s January 6, 2026 press release on the NGL refund program states that it has launched a claims process for consumers who were charged for NGL Pro without authorization, and notes that NGL customers who paid for an NGL Pro subscription between January 2022 and July 2024 may be eligible. The associated FTC refund-program page further specifies that to apply for a refund, all of the following must be true: the customer paid for NGL Pro between January 2022 and July 2024 and experienced unauthorized charges, with all claims reviewed before eligibility is determined. These documents confirm that paying for NGL Pro in that date range is a core criterion and that such customers "may be" eligible, contingent on the additional unauthorized-charges requirement. Verdict: True, because FTC primary documents explicitly use the same eligibility window and conditional language as the claim, making the statement an accurate summary of the refund criteria.